At Fersa, we look for the most suitable solution for our customers based on their needs.
The complete service for the Aftermarket, Fersa Care, includes education and training for the workshops to specific tools for each application and complete information on cross-references. The Fersa Care service is based on four fundamental pillars.
Through our Academy, we offer specialized training on Fersa and its products to distributors and workshops. We also provide tutorial videos and technical information on good practices for the Aftermarket.
Check the online material available here:
We have an extended warranty service, extended to workshops that have been agreed by Fersa through the Approved Workshop Network. The workshops receive an official certification from Fersa Bearings testifying that they meet all the quality standards associated with the brand. We also provide specialized technical support and assembly guidance to those workshops that desire it.
Moreover, in case of failure of our bearings, we guarantee coverage of not only the piece, but for all damage associated with a hypothetical failure of the bearing ranging from the cost of the crane, repairs and replacement of the part to the cost of the truck's downtime caused by a possible failure of the bearing.
For more information regarding the Approved Workshop Network, you can contact us with this form.
At Fersa, we work for innovation not only in our bearings, but also in our service, so you can receive the perfect complete solution for each application.
Our tools are items specially designed and manufactured by us to ensure the best performance and enlarge our bearings’ lifespan.
With our Fersa Solutions, we provide complete technical information about our bearings and their applications.